You live in Dallas. They live in Edmond. You can't troubleshoot the printer from three states away. That's where we come in.
We don't just fix your parent's tech. We keep you in the loop so you never have to wonder.
After every visit or remote session, you get a plain-English email explaining what we fixed, what we checked, and any recommendations. No tech jargon — just the facts you need.
If we spot a new scam targeting seniors, a suspicious login, or an outdated password, we alert you and your parent immediately. We prevent problems, not just fix them.
Your parent gets continuity. They build trust with one person who knows their setup, their pace, and their preferences. No rotating strangers.
Scam in progress? Locked out of accounts? We answer the phone and handle it. For monthly plan members, urgent issues get priority response.
"Hi Jennifer — visited your mom today in Norman. Fixed her printer (WiFi had dropped), ran a security scan (all clear), updated her iPad, and showed her how to use FaceTime again. She's feeling confident! Next check-in is scheduled for March 15th. Let us know if you have questions. — MK, SilverLink"
Transparent, simple, and designed for families managing care from a distance.
Either. Most adult children put the plan on their own card and we send updates to them. We can also bill your parent directly if they prefer. You choose during setup.
Yes, anytime. No contracts, no cancellation fees. We want this to be a relief, not a burden.
Our $40 Senior Support and $49 Remote Support plans are 100% remote. We connect securely via Quick Assist (Windows) or Zoom. Your parent sees everything we do and can disconnect anytime.
We never cold-call. We have a real Oklahoma phone number (405) 877-2223. Our owner MK Janway is a verified local professional with CompTIA Security+ and CEH certifications. And we never ask for passwords — your parent types them while we look away.
Unlimited remote help, scam protection, and family updates. For seniors 65+.
Everything remote PLUS one monthly home visit within the Oklahoma City metroplex (up to 15 miles from downtown OKC). Beyond 15 miles, a travel fee applies.
Not ready for a monthly plan? Gift one month of Senior Support ($40) or a one-time Security Checkup ($79) to your parent. We'll handle the rest.
View Gift OptionsBook a free 10-minute call. Tell us about your parent, their tech, and what keeps you up at night. No pressure, no commitment.